FAQ | International Trade

Common Questions Answered

Cost Efficiency Without Compromise

Leverage our bulk purchasing power and exclusive factory agreements to get: Competitive pricing (we audit every line item in your BOM) MOQ flexibility (negotiated for startups and SMEs) No surprise fees (all logistics/customs costs mapped upfront)
Quality Control That Actually Works

Unlike third-party inspectors who show up once, we embed quality at every stage: Pre-production: Material certification checks During production: Unannounced line inspections Pre-shipment: AQL 2.5 inspections with photo/video evidence
Risk Mitigation Built Into Every Step

China sourcing comes with risks—unreliable suppliers, hidden costs, quality issues. We eliminate them by: Pre-vetting 98% of factories (no "paper companies") Dual sourcing strategies to avoid single-supplier dependency Legally binding contracts with penalties for non-compliance
End-to-End Transparency

From your dashboard, track: Live production status Inspection reports with defect photos GPS-tracked shipments
Key Differentiators vs. Competitors

✅ Not a trading company—we’re your legally registered entity in China ✅ No kickbacks from suppliers—our loyalty is 100% to you ✅ 72-hour response guarantee for emergencies "Most buyers waste 6–12 months finding the right China partner. With Relec, you’re production-ready in 30 days."
Local Presence, Global Standards

With boots on the ground in China, we bridge the gap between international buyers and local manufacturers. Our team speaks the language (literally and culturally), ensuring no lost-in-translation moments in negotiations or quality control.
Compliance Made Simple

We navigate China’s complex export landscape for you: VAT refund optimization Certification management (CE, FCC, FDA, etc.) Ethical sourcing (no forced labor, conflict minerals)
Speed You Can’t Achieve Remotely

When production delays happen (and they will), our local team: Conducts same-day factory visits to resolve issues Expedites customs clearance through trusted agents Provides real-time updates via WhatsApp/WeChat and zoom
Do you offer samples before bulk orders?

Yes—we arrange 3–5 product samples (client pays shipping; cost credited to bulk orders).
How do I begin working with Relec?

Share your product requirements (RFQ form [link]) We send a proposal (sourcing strategy, timeline, cost) Approval & contract signing Execution with weekly updates
Can you help with China export regulations?

Yes—we manage: Export licenses VAT refunds CE/FCC/REACH compliance
How do you ensure suppliers meet international standards?

Factory audits (ISO 9001, BSCI, Sedex) Documentation review (test reports, business licenses)
What payment terms do you accept?

30% deposit, 70% before shipment (standard) LC, TT, Alibaba Trade Assurance
What if defective products are found?

Halt shipments immediately Arrange replacements/rework at supplier’s cost Issue refunds if unresolved
What quality control measures do you enforce?

Pre-production checks (material certifications) During Production (DUPRO) inspections Pre-shipment inspections (PSI) (AQL 2.5/4.0) Lab testing (SGS, BV, or local CNAS labs)
How do you mitigate supply chain risks (e.g., delays, geopolitical issues)?

Dual sourcing strategies (backup suppliers) Real-time shipment tracking Local buffer stock options
Do you handle logistics and shipping?

Yes, we offer: Door-to-door shipping (air, sea, rail) Customs clearance (EXW, FOB, DDP terms) Warehousing & inventory management in China
Can you help customize products with our branding (OEM)?

Yes! We handle: Product design adjustments Private labeling & packaging Certifications (CE, FCC, RoHS, etc.)
What’s the typical lead time for OEM production in China?

Sample development: 1–3 weeks Mass production: 4–12 weeks (depends on order volume/complexity)
How do you find OEM manufacturers in China?

Our process: Database of 5000+ pre-audited factories (by industry, capability, compliance) On-ground team for factory visits & negotiations MOQ optimization (for startups & bulk buyers)
What industries do you specialize in?

We support: Electronics & IoT devices Textiles & apparel Hardware & industrial components Consumer goods & packaging Automotive parts
GENERAL COMPANY QUESTIONS

Where is Relec located, and what regions do you cover? We are headquartered in China ,with offices in shanghai, singapore , denver , specializing in global supply chain solutions. We source from China, Vietnam, India, and Southeast Asia, serving clients worldwide. add: USA: 21 S Sunset St , Longmont ,co , 80501 CHINA: 1801,No.1198, Defu Rd, Jiading Dist, Shanghai, China, 201821. SINGAPORE: 59 Mohamed sultan Road , Sultan-link #02-08 singapore , DNB : 114474068 EIN : 85-0742007 UEN: 202323328C ICF : 91310118MA1JN5PC2F‌
Are you a trading company or direct manufacturer?

We are a sourcing and supply chain management partner with direct contracts with vetted factories across China. No middlemen—just transparent OEM relationships.

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Tel. +8615601762625
info@relecprocurement.com

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Saturday: 9am - 7pm
Sunday: 9am - 8pm